fg61 Privacy Policy
At fg61, your personal information is protected with the highest level of security. This policy clearly explains what data we collect, how we use it, and what rights you have.
1. Introduction & Scope
This Privacy Policy ("Policy") is issued by the fg61 platform ("we", "our", "fg61") and applies to the https://fg61.lat website and all its services. This Policy governs all data processing activities carried out when you ("user", "you") use our site.
Purpose of this Policy
fg61 believes that privacy is a fundamental right. Our goal is to handle your personal information with the utmost care and protection, and to provide you with complete transparency about that process. By registering, using, or accessing our services, you consent to this Privacy Policy.
This Policy applies to all active fg61 users in the Bangladesh market. Please read this Policy carefully before using our services. If you disagree with any part of this Policy, you are advised to refrain from using our services.
2. What Information We Collect
fg61 collects only the information necessary to provide safe and effective services. We collect data in two main ways — information you provide directly and information collected automatically.
Information You Provide Directly
Information you provide when you register or use our services:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Payment-related information (bKash, Nagad, Rocket, Upay account numbers)
- Documents required for identity verification
- Communications with us via support chat or email
Information Collected Automatically
Information recorded automatically when you use our site:
- IP address and device type
- Browser type and version
- Time and duration of site visits
- Pages viewed and navigation paths
- Information obtained from cookies and similar tracking technologies
3. Purpose of Data Use
fg61 uses collected information only for specific and legitimate purposes. Selling data to third parties or unauthorized use is strictly against our policy.
We use your information to create and manage your account, verify your age and identity, and ensure secure login. This is essential for the security of our platform.
Your information is needed to process deposit and withdrawal requests via bKash, Nagad, Rocket, or Upay, and to maintain a record of financial transactions.
Your information is used to resolve your issues via 24/7 live chat and email, and to ensure effective support.
Aggregate usage data is analyzed to improve the user experience, develop new features, and enhance platform performance.
Security-related data is analyzed to detect and prevent unauthorized access, fraudulent activity, and suspicious transactions.
Your contact information is used to send important updates, policy changes, and notifications about your account activity.
4. Cookies & Tracking Technologies
Why We Use Cookies
fg61 uses cookies on its website to improve your browsing experience and ensure the site functions correctly. Cookies are small data files stored on your device.
We use the following types of cookies:
- Essential cookies: Required for the site to function properly, such as maintaining login sessions
- Functional cookies: Help remember your preferences and settings
- Analytics cookies: Collect statistics on site usage to help improve our services
Cookie Controls
You can control or disable cookies at any time through your browser settings. Please note that disabling certain essential cookies may cause some fg61 services to not work properly.
To learn more about managing cookies, contact our support team at: [email protected]
5. Sharing Information with Third Parties
fg61 never sells your personal information. Sharing information with third parties is limited strictly to what is necessary to provide our services.
Sharing in Limited Circumstances
fg61 may share information in the following limited cases:
- Payment processors: The minimum information necessary to complete transactions via bKash, Nagad, Rocket, and Upay is shared with these payment platforms. Rocket is primarily the mobile wallet service of Dutch-Bangla Bank.
- Technology partners: Information may be shared with technology service providers for site operations and security, under strict confidentiality agreements.
- Legal obligations: Relevant information may be provided in response to a court order or a lawful request from a law enforcement authority.
- Fraud prevention: Information may be provided in cooperation with authorized authorities investigating fraudulent or criminal activity.
Outside of the above cases, fg61 does not share your personal information with any third party. Information is never shared for marketing or advertising purposes.
6. Data Security & Protection
fg61 uses industry-standard, state-of-the-art technology to protect your information. Our security measures are multi-layered and continuously updated.
SSL Encryption
SSL/TLS encryption is active across our entire site. All communication between your browser and our servers is encrypted.
Secure Data Storage
Your information is stored in encrypted form on secure servers. Strict access controls are applied to prevent unauthorized access.
Access Controls
Only authorized personnel can access user information, and all access activity is recorded in an audit log.
Response to a Security Breach
If a data security breach occurs that affects your personal information, fg61 will notify you promptly in accordance with applicable regulations. We will take immediate steps to contain the incident and prevent it from happening again.
7. Data Retention Period
How Long We Retain Data
fg61 retains your personal information only for as long as necessary to fulfill the purposes for which it was collected. The following factors are considered when determining the retention period:
- The period during which your account remains active
- Legal requirements applicable to maintaining financial and transaction records
- Requirements related to fraud prevention and security
- The need to resolve any potential legal claims or disputes
After your account is closed, relevant information may be retained for a defined period for financial and regulatory reasons. Once that period expires, the data is securely deleted or irreversibly anonymized.
8. Your Rights & Choices
As a fg61 user, you have certain important rights over your personal information. Contact our support team to exercise these rights.
Right of Access
You may request a copy of the information fg61 holds about you. We will provide it to you within a reasonable time.
Right to Rectification
If there are any inaccuracies or errors in your information, you may request a correction. We will update the information as quickly as possible.
Right to Erasure
In certain circumstances, you may request that your information be deleted. However, some information is required to be retained for a specific period due to legal obligations.
Right to Restrict Processing
In certain circumstances, you may request that the processing of your information be restricted. We will review this request and take appropriate action.
How to Exercise Your Rights
To exercise any of the rights above, please contact us:
- Email: [email protected]
- Live chat: available on the site 24/7
- Support languages: both Bengali and English
After verifying your request, we will take appropriate action as quickly as possible. In some cases, additional information may be requested to confirm your identity.
9. Protection of Minors
Prohibited Under 21
fg61 strictly provides services only to those aged 21 or above. We do not collect personal information from minors and do not provide services to them.
If we are informed or independently confirm that someone under the age of 21 has opened an account, that account will be closed immediately and all associated data will be deleted.
If you believe a minor is using our services, please notify us at [email protected].
10. Policy Changes & Updates
How Policy Changes Are Made
fg61 may update this Privacy Policy from time to time due to business needs, legal changes, or service improvements. In the event of changes, we will take the following steps:
- The updated policy will be published on this page
- For significant changes, a notification may be sent to your registered email
- The date of the change will be noted at the top of the page as "Last Updated"
Continued use of fg61 after a policy update indicates that you agree to the revised policy. We therefore recommend reviewing this page regularly.
11. Contact Us
For Privacy-Related Questions
If you have any questions, concerns, or requests regarding this Privacy Policy, do not hesitate to contact us. fg61's support team is available 24/7 to assist you — in both Bengali and English.
[email protected]
Available directly on the site 24/7 — log in and start chatting
https://fg61.lat
We take all privacy-related requests seriously and do our best to respond as quickly as possible.